Last Updated: February 23, 2025

Introduction

Welcome to RemodelKit (“we,” “us,” “our“). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit and interact with our website, www.remodelkitscom (“Site“), and use the services we offer, including online courses (“Services“). 

By accessing or using our Site and Services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our Services. This includes:

a. Personal Information

We may collect the following personal information directly from you:

• Contact Information: Name, email address, mailing address, phone number.
• Account Information: Username, password, and profile details.
• Payment Information: Credit/debit card details and billing address (processed securely through third-party payment processors).
• Course Information: Enrollment details, progress, and completion status.
• Communication: Feedback, inquiries, and other communications you send to us.

b. Automatically Collected Information

When you access our Site and Services, we automatically collect certain information, including:

• Usage Data: Pages viewed, time spent on pages, navigation paths, and interaction with our Services.
• Device Information: IP address, browser type, operating system, device type, and unique device identifiers.
• Location Information: Approximate geographic location based on your IP address.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and other tracking technologies (see Section 7 for more details).

c. Information from Third Parties

We may receive information about you from third parties, such as:

• Service Providers: Payment processors, analytics providers, and advertising partners.
• Social Media Platforms: If you choose to link or sign up using your social media accounts.

2. How We Use Your Information

We use your information for various purposes, including:

a. Providing and Improving Services

• To create and manage your account.
• To process your transactions and deliver the courses and Services you request.
• To personalize your experience and provide customized content.
• To improve and optimize our Site and Services.

b. Communication

• To send you administrative information such as confirmations, invoices, technical notices, updates, and security alerts.
• To respond to your comments, questions, and requests.
• To send you promotional communications about new courses, offers, and other news about our Services. (You can opt-out at any time.)

c. Legal and Security

• To monitor and prevent fraud, unauthorized activities, access, and other misuse.
• To comply with applicable laws, regulations, and legal processes.
• To enforce our terms and conditions and other agreements.

d. Other Purposes

• For internal research and analytics purposes.
• To administer surveys, contests, or other promotional activities.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

a. With Service Providers

We share your information with trusted third-party service providers who perform services on our behalf, such as:

• Payment Processing: To process transactions securely.
• Data Storage and Hosting: To store and maintain our data infrastructure.
• Analytics and Marketing: To analyze usage and improve our marketing efforts.
• Customer Support: To provide assistance and support services.

b. Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

c. Legal Obligations and Protection

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:

• To comply with legal obligations, court orders, or legal processes.
• To protect and defend our rights, property, and safety, as well as that of our users and others.
• To prevent or investigate possible wrongdoing in connection with the Services.

d. With Your Consent

We may share your information with third parties when you have provided your explicit consent to do so.

4. Your Rights and Choices

a. Access and Update

You can access, update, or correct your account information at any time by logging into your account settings or contacting us directly.

b. Opt-Out of Marketing Communications

You can opt-out of receiving promotional emails from us by following the unsubscribe instructions included in those emails or by contacting us. Please note that you may still receive administrative and transactional messages from us.

c. Cookies and Tracking Technologies

You can control cookies and other tracking technologies through your browser settings and other tools (see Section 7 for more details).

d. Do Not Track Signals

Our Site does not respond to “Do Not Track” signals. However, you can control tracking by adjusting your browser settings.

e. California Privacy Rights

California residents have additional rights regarding their personal information (see Section 8 for more details).

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Secure Sockets Layer (SSL) technology to encrypt data during transmission.
• Access Controls: Restricted access to personal information to authorized personnel only.
• Regular Monitoring: Monitoring our systems for possible vulnerabilities and attacks.

However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• Operational Necessity: To maintain and improve our Services.
• Legal Obligations: To comply with legal and regulatory requirements.
• Dispute Resolution: To resolve disputes and enforce our agreements.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. This section explains what these technologies are and why we use them.

a. What are Cookies?

Cookies are small data files stored on your device when you visit a website. They help us improve your experience by remembering your preferences and recognizing you on subsequent visits.

b. Types of Cookies We Use

• Essential Cookies: Necessary for the operation of our Site and Services.
• Performance Cookies: Collect information about how visitors use our Site.
• Functional Cookies: Allow the Site to remember choices you make (e.g., language preference).
• Advertising Cookies: Used to deliver relevant advertisements to you.

c. Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality and features of our Site and Services.

d. Other Tracking Technologies

We may also use web beacons, pixels, and other tracking technologies to collect information about your interaction with our emails and advertisements.

8. California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). This section provides details on those rights and how you can exercise them.

a. Categories of Personal Information Collected

In the past 12 months, we have collected the following categories of personal information:

1. Identifiers: Name, email address, postal address, phone number, IP address.
2. Personal Information Categories Listed in the California Customer Records Statute: Payment information, employment information if provided.
3. Commercial Information: Records of products or services purchased, obtained, or considered.
4. Internet or Other Electronic Network Activity: Browsing history, search history, and interactions with our Site and advertisements.
5. Geolocation Data: Approximate location based on IP address.
6. Professional or Employment-Related Information: If provided during course enrollment or inquiries.
7. Inferences Drawn from Other Personal Information: Preferences, characteristics, behavior patterns.

b. Sources of Personal Information

We collect personal information directly from you, automatically through your interaction with our Site and Services, and from third-party sources such as service providers and affiliates.

c. Use of Personal Information

We use personal information for the business and commercial purposes described in Section 2 of this Privacy Policy.

d. Sharing of Personal Information

We may share personal information with third parties as described in Section 3 of this Privacy Policy. We do not sell personal information as defined under the CCPA/CPRA.

e. Your Rights Under CCPA/CPRA

California residents have the following rights:

1. Right to Know

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months, including:

• Categories and specific pieces of personal information collected.
• Categories of sources from which the personal information is collected.
• Business or commercial purpose for collecting or sharing personal information.
• Categories of third parties with whom we share personal information.
• If applicable, categories of personal information sold and the categories of third parties to whom it was sold.

2. Right to Delete

You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions (e.g., completing a transaction, detecting security incidents, complying with legal obligations).

3. Right to Correct

You have the right to request that we correct inaccurate personal information that we maintain about you.

4. Right to Opt-Out of Sale or Sharing

We do not sell or share your personal information as defined under the CCPA/CPRA. If this practice changes in the future, we will update this Privacy Policy accordingly and provide a “Do Not Sell or Share My Personal Information” link on our Site.

5. Right to Limit Use of Sensitive Personal Information

If we collect sensitive personal information, you have the right to direct us to limit its use to that which is necessary to perform the services or provide the goods reasonably expected by an average consumer.

6. Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA/CPRA rights. This means we will not deny you services, charge you different prices, or provide you a different level or quality of services because you exercised your rights.

f. How to Exercise Your Rights

To exercise your rights described above, please submit a verifiable consumer request to us by:

• Email:
  privacy@remodelkit.com
• Verification Process: When you submit a request, we will verify your identity by asking you to provide information that matches our records, such as your name, email address, and recent transactions.

Authorized Agents: You may designate an authorized agent to make a request on your behalf. The agent must provide proof of authorization, and we may require you to verify your identity directly.

Response Timing and Format: We endeavor to respond to verifiable consumer requests within 45 days of receipt. If we require more time (up to an additional 45 days), we will inform you of the reason and extension period in writing.

9. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we might have any information from or about a child under 18, please contact us.

10. International Users

Our Services are operated in the United States and available only for use in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection and privacy regulations may differ from those in your country. By viewing our Website, you consent to the transfer of your information to the United States.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will:

• Post the updated policy on this page with a new “Last Updated” date.
• Notify you of significant changes by email or through a notice on our Site.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

RemodelKit
226 N. Nova Road, #348
Ormond Beach, FL 32174

Email: privacy@remodelkit.com

Disclaimer: This Privacy Policy template is provided for informational purposes only and does not constitute legal advice. You should consult with legal counsel to ensure that your privacy policy complies with all applicable laws and regulations and accurately reflects your business practices.